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Free, confidential and independent advocacy for adults in the Royal Borough of Greenwich, detained under the Mental Health Act and or receiving care and support under the Care Act.

What is Advocacy and an Advocate?

Advocacy means getting support from another person to help you express your views and exercise your rights about our mental health care, and to help make sure your voice is heard. Someone who helps you in this way is called your Advocate.

Having a mental health problem can sometimes mean that your opinions and ideas are not always taken seriously, or that you are not always offered all the opportunities and choices you would like. This can be difficult to deal with, especially when you need to communicate regularly with professionals involved in your health and social care. Advocates can help.

What can an Advocate do?

How your advocate helps you is up to you – they are there to support your choices.

For example, they can:

  • understand the problems you may face and ways they can be tackled
  • listen to your views and wishes
  • help you understand and explore your options and rights explain your rights and discuss options with you
  • give you information to help you make informed decisions
  • support you to access services you are entitled to
  • help you contact relevant people, or contact them on your behalf, if you ask us to
  • accompany and support you in meetings or appointments
  • support you to have a voice.

An Advocate will not:

  • give advice – we will only give information
  • make choices for you – only support you to make those choices
  • judge you – we will respect your decisions.

Advocacy Service We Provide

Greenwich Advocacy provides different types of specialist advocate:

Care Act Advocates in Greenwich

Specifically trained to work in accordance with the Care Act 2014, Care Act Advocates can help you have your say in the social care process.

If you feel you are unable take an active part in the process, the Local Authority must arrange an independent Care Act Advocate to help you be involved in your assessment, planning, appeals and safeguarding.

You could be an adult with mental health care and support needs or a carer of children or adults with mental health needs.

Independent Mental Health Advocates (IMHAs) in Greenwich

IMHAs are specifically trained to work in accordance with the Mental Health Act to support you. Mental health staff have a duty ensure everyone that qualifies can access IMHA services, if they have asked for an advocate.

You are legally entitled to an IMHA if you are in compulsory care under a section of the Mental Health Act in the community or a hospital.

How to Access Greenwich Advocacy


020 3198 2222

Monday to Friday, 9am – 5.30pm

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